Getting Error in Lab: Getting Started with ScyllaDB Cloud

University and Training
1

I am running the docker command as defined in the courseware but I am getting an error: (I have masked the password and IP address)

❯ docker run -it --rm --entrypoint cqlsh scylladb/scylla-cqlsh -u scylla -p XXXXX XXX.XXX.XXX.XXX

Warning: Using a password on the command line interface can be insecure.
Recommendation: use the credentials file to securely provide the password.

Connection error: ('Unable to connect to any servers', {'XXX.XXX.XXX.XXXX:9042': OSError(None, "Tried connecting to [('XXX.XXX.XXX.XXXX', 9042)]. Last error: timed out")})

My IP4 address is in the “Allowed IPs List.”

Also, I would like to note in the course that two quiz questions topics were not covered during the video.

I opened a support ticket first and then discovered this support forum.

2

Hi Michael,

It’s a long shot but just wondering if you are using any VPN? If, yes, try to stop the VPN add your new public IP to the “Allowed List” and retry.

Cheers,
Faisal.

1 Like
3

Hi Michael, did you manage to solve the issue?

4

With the cloud connection no but a work around with a local docker container got me through the exercise.

5

Could you share your workaround? I’d like to see if/how we can improve the instructions for this Lab exercise.

1 Like
6

It was simply to complete the exercise from a docker container. I went to docker hub, pulled down a copy, ran it and completed the exercise. I basically did exactly what the very next exercise did.