# ScyllaDB Support

**URL:** <https://forum.scylladb.com/t/scylladb-support/69>\
**Category:** ScyllaDB\
**Created:** [November 13, 2022, 9:07am UTC](https://forum.scylladb.com/t/scylladb-support/69 "2022-11-13T09:07:24Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Guy](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.scylladb.com/guy/32/9_2.png) [@Guy](https://forum.scylladb.com/u/Guy)\
**Post date:** [November 13, 2022, 9:07am UTC](https://forum.scylladb.com/t/scylladb-support/69/1 "2022-11-13T09:07:24Z")

</div>

How does ScyllaDB Support work? Is it 24/7?

---

<div class="post-metadata">

**Author:** ![amihay.day](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.scylladb.com/amihay.day/32/133_2.png) [@amihay.day](https://forum.scylladb.com/u/amihay.day)\
**Post date:** [December 22, 2022, 8:58am UTC](https://forum.scylladb.com/t/scylladb-support/69/2 "2022-12-22T08:58:22Z")

</div>

Hi Guy,

ScyllaDB protects every customer with professional, top-notch technical support.  
24/7 and around the globe our professional team is ready to deliver the knowledge and expertise needed to resolve any issue, answer any questions, and meet our customer satisfaction commitment.

OSS users will get community support, official documentation and free access to ScyllaDB university.

Scylla Enterprise and Scylla Cloud customers subscriptions include a ScyllaDB Enterprise license, tested and certified binaries, software updates, hot fixes, and technical NoSQL support.

More information can be found [here](https://www.scylladb.com/product/support/)

Thanks,  
Amihay